You may return most undamaged items purchased at the Julstro Muscular Therapy Online Store within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 2%. No returns will be accepted after 30 days. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

The following items may not be returned:

• eBooks
• Sombra or any other topical products

Ship authorized returns to the following address:
Southport Graphics,
210 James Jackson, Cary,
NC 27513

For questions regarding our return policy please contact us at customerservice@julstro.com or 919-886-1861

*eBook policy :: While non-refundable any issues with incompatibility and technical problems will be resolved by the technical support department. Contact support at: support@julstro.com